Informativa sui rimborsi

  1. Return period：We accept returns initiated within 30 days of receipt of goods.
  2. Return condition：Goods must be unused, free of any cosmetic and physical damages which affect resale
  3. Return shipping fee：The return shipping fee is paid by the sender.
  4. Special/ Custom item: Customised/special orders are not eligible for returns.
  5. Refund： Refund will done by us from original payment method.
  6. Handling duration：Refunds are usually processed within 7 days after receipt of goods, unless further clarification work is needed.
  7. Damage goods：If your goods are damaged upon receipt, please provide photo and/or video evidence to tipartssg@gmail.com within 2 working days of receipt and we will initiate a refund or dispatch a new batch to you.
  8. Out of stock items：When specific items are out o stock, we will infrom buyer via email and let you know expect shipping date, except pre-order listing.
  9. Customize item：Customize / special order products does not support return/ refund policy. 
  10. International return shipping fee：Shipping fee will bare by sender, please check your local post office fo register mailing fee.
  11. Contact：Please email us at tipartssg@gmail.com for any enquiries regarding shipping and returns. Provide us your order number if available and we will support you accordingly


Lifetime Warranty Policy for TipartsTitanium.com Ti Screw

Effective Date: [30 Dec 2023]

1. Scope of Coverage

This lifetime warranty policy applies to the Ti-Parts Titanium's Ti product (hereinafter referred to as "Product").

1.1 Covered Damage Types: This warranty policy exclusively covers damages attributable to inherent defects in the Product. Damages resulting from user misuse, improper torque application, or tool-induced damage are expressly excluded.

1.2 Normal Usage: The lifetime warranty is contingent upon damages occurring under normal usage conditions, as defined by adherence to the recommended usage, installation, and maintenance guidelines stipulated in the Product manual.

2. Warranty Claim Procedure

2.1 Purchase Records: To initiate a warranty claim, customers must retain and provide valid purchase records, including the purchase date and Product details.

2.2 Return of Original Product: Prior to receiving a replacement, customers must return the original Product for inspection.

2.3 Claim Submission Process: Customers may submit warranty claims through tipartssg@gmail.com . Submission should include proof of purchase, product photos, and a detailed description of the damages.

3. Additional Terms

3.1 Maintenance Responsibility: Customers bear a responsibility for periodic inspection and maintenance, as per the guidelines outlined in the Product manual.

3.2 Policy Alterations: The Company reserves the right to modify or terminate this lifetime warranty policy at any time. Customers will be duly notified of changes, and any modifications will not affect previously validated warranty claims.

3.3 Legal Compliance: This lifetime warranty policy is designed to comply with Singaporean legal regulations, and any disputes shall be resolved within the jurisdiction of the Singaporean courts.

3.4 Public Notice: This lifetime warranty policy will be made publicly available on https://tipartstitanium.com/policies/shipping-policy for reference.