My item has been returned to sender (Ti-Parts)
Incorrect Address Supplied or Refused Delivery
If an incorrect or incomplete address was supplied at checkout, the following options are available:
- A refund less postage costs and handling fee or
- Reshipment (additional postage charges are covered by the customer)
We always recommend checking your confirmation emails and address supplied at checkout, and to Email Us immediately should a change be required.
Unclaimed
We provide tracking and confirmation emails for all orders to ensure you are kept up to date regarding the delivery of your order.
Orders returned to Ti-Parts which are deemed as ‘Unclaimed’ by the carrier will be offered:
- A refund less postage costs and handling fee or
- Reshipment (additional postage charges are covered by the customer)
Military Addresses and PO Boxes
We are unable to deliver to military addresses or PO boxes. Please find alternative addresses for us to deliver to, such as neighbours, friends, or businesses around the area.
If your order was due to a failed delivery to a military address or a PO box, the following options are available:
- A refund less postage costs and handling fee or
- Reshipment (additional postage charges are covered by the customer)