What products cannot be returned, refunded or exchanged?

1. Brand partners’ products: Lewis Brakes, Spin Up Dynamo, Ti-Master and Sixweel. In the event they are found to be defective, please provide photo and/or video evidence to tipartssg@gmail.com quoting your order number within 2 working days of receipt of the product. If the product is confirmed to be defective, we will send a replacement to you. Refunds are not given unless there are no replacement parts available.

2. Customised or made-to-order products, unless they’re found to be damaged or defective on receipt of goods. Made-to-order products are clearly labelled as such in the product description. Examples of such products are our 3D Printed Titanium Bike Computer Mounts.