Lewis stands by their products and offers a 3-Year Warranty.
What Is Covered By Warranty
Mechanical failures under normal intended use, caused by errors in manufacturing or by early wear and tear of individual components. Mechanical items include lever body, lever, fixings, bolts, caliper, pistons and hoses.
What is NOT Covered By Warranty
- Any failure or damage caused by unintended use of our products, such as an accident, crash or mistreatment of the product.
- Normal servicing/wear and tear parts, for example, bearings and oil seals.
- Incorrect installation, leading to premature wear, damage or corrosion.
How to Claim
Make sure you have the original purchase invoice with date, customer name and order number. Only original owners are eligible for warranty.
Contact our customer service team tipartssg@gmail.com with:
1. Order number
2. Detailed explanation of the problem.
3. Pictures and video to support the claim.
We will contact you within 48 hours.
If not accepted, we will give a clear reason why. We will give you a solution or an alternative method.
If accepted, according to the issue or fault, we will determine whether we send you a replacement part/s or a complete new brake system.
